Privacy Policy
Last Updated: 12th May 2026
1. Introduction
Matt Hurt Music ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [Your Website URL] or purchase our services, including guitar/bass lessons and gift vouchers.
2. Information We Collect
We may collect the following types of information:
• Personal Information: Name, email address, phone number, and billing address when you purchase a voucher, book a lesson, or submit an inquiry.
• Payment Information: We do not store your credit card details on our servers. All payments are processed securely through third-party payment gateways (Stripe).
• Usage Data: Information on how you access the site, including your IP address and browser type, to help us improve your experience.
3. How We Use Your Information
We use your data to:
• Process and deliver your orders (e.g., sending the digital gift voucher PDF).
• Schedule and manage lesson bookings (in-person in Sydney or via Zoom).
• Communicate with you regarding your inquiries or bookings.
• Send you marketing emails or updates, only if you have opted in to receive them.
4. Cookies and Tracking Technologies We use cookies to enhance your experience and analyze website traffic. We use Google Analytics to understand how visitors engage with our site, measure the effectiveness of our advertising, and track conversions. To understand how Google collects and processes your data, please visit: How Google uses data when you use our partners' sites or apps. We also use tracking pixels (such as the Meta/Facebook Pixel) to show relevant ads to people who may be interested in our lessons. You can modify your browser settings to decline cookies if you prefer.
5. Third-Party Services We may share data with trusted third-party service providers solely for the purpose of running our business, including:
• Payment Processors: To facilitate transactions securely (e.g., Stripe).
• Scheduling Software:To manage lesson bookings (e.g., Acuity Scheduling). We utilize cross-domain tracking to link your activity securely from our website to our booking calendar to help us analyze our marketing performance.
• Email Marketing: To send communications and track engagement (e.g., Campaign Monitor).
• Advertising Platforms: Meta (Facebook/Instagram) and Google. We do not sell or rent your personal information to third parties.
6. Your Rights
You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at the email below.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
• Email: [email protected]
• Location: Sydney, NSW
1. Introduction
Matt Hurt Music ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [Your Website URL] or purchase our services, including guitar/bass lessons and gift vouchers.
2. Information We Collect
We may collect the following types of information:
• Personal Information: Name, email address, phone number, and billing address when you purchase a voucher, book a lesson, or submit an inquiry.
• Payment Information: We do not store your credit card details on our servers. All payments are processed securely through third-party payment gateways (Stripe).
• Usage Data: Information on how you access the site, including your IP address and browser type, to help us improve your experience.
3. How We Use Your Information
We use your data to:
• Process and deliver your orders (e.g., sending the digital gift voucher PDF).
• Schedule and manage lesson bookings (in-person in Sydney or via Zoom).
• Communicate with you regarding your inquiries or bookings.
• Send you marketing emails or updates, only if you have opted in to receive them.
4. Cookies and Tracking Technologies We use cookies to enhance your experience and analyze website traffic. We use Google Analytics to understand how visitors engage with our site, measure the effectiveness of our advertising, and track conversions. To understand how Google collects and processes your data, please visit: How Google uses data when you use our partners' sites or apps. We also use tracking pixels (such as the Meta/Facebook Pixel) to show relevant ads to people who may be interested in our lessons. You can modify your browser settings to decline cookies if you prefer.
5. Third-Party Services We may share data with trusted third-party service providers solely for the purpose of running our business, including:
• Payment Processors: To facilitate transactions securely (e.g., Stripe).
• Scheduling Software:To manage lesson bookings (e.g., Acuity Scheduling). We utilize cross-domain tracking to link your activity securely from our website to our booking calendar to help us analyze our marketing performance.
• Email Marketing: To send communications and track engagement (e.g., Campaign Monitor).
• Advertising Platforms: Meta (Facebook/Instagram) and Google. We do not sell or rent your personal information to third parties.
6. Your Rights
You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at the email below.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
• Email: [email protected]
• Location: Sydney, NSW